Return Policy

At Souland Quest, every bracelet is more than just jewelry — it is a piece of art, handcrafted with pure natural crystals, original design, and heartfelt intention. Each bracelet is energy-cleansed and carefully prepared before it reaches you. We want every customer to feel the beauty and emotional connection of our creations, and to know that your trust means the world to us. 💎✨

Because each piece is handmade and made-to-order, returns are generally not accepted for reasons such as change of mind or personal preference. However, your happiness and peace of mind are our top priority.

Our Commitment to You

  • 14-Day Quality Guarantee: If your bracelet arrives damaged, defective, or incorrect, you may request a return, refund, or replacement within 14 days of receiving your order.

  • Cancellations: Orders may be canceled with a full refund before they are shipped.

  • Custom & Personalized Items: Because custom designs are created uniquely for you, they are non-refundable, unless there is a quality issue.

  • Refunds & Replacements: Once approved, refunds will be issued back to your original payment method, or we can remake your bracelet with the same love and care as the first.

We believe every bracelet carries a story, an energy, and a moment of self-love. If something ever goes wrong, rest assured — we will make it right. 🌙✨

For return inquiries, please contact us within 14 days of delivery at soulandquest@outlook.com or through Instagram, WhatsApp, or Facebook(in Contact Us page)

Because you deserve to feel special. Because you deserve the best.
Souland Quest – Cheers me.